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Overall Goals and main Targets of CSfD |
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The main purpose of ITA CSfD is to overcome the actual situation and to establish common processes and standards for interactions between customers in the automotive sector and their IT suppliers.
- Improving IT
Processes to raise SW Quality with IT Suppliers
- Optimizing End-to-End Communication with IT Suppliers
- Problem Management
- Hot Fixes
- Change Management
- Release Management
- Help Desk Support (Questions / Solutions)
- 1st and 2nd Level Support
- Operations Support
- Knowledge and Experience Exchange
- Transparent Communication (e-mails, data transfer)
- Online One-Click Reporting
- Supporting Cost Effectiveness in Vehicle Development
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